Privacy Policy

Personal information refers to information that identifies you or can reasonably be linked to you. Depending on how you interact with the Services, your place of residence, and to the extent permitted by law, we may collect:

• Contact details: name, address, billing and shipping address, phone number, and email.
• Financial information: credit card, debit card, and bank account numbers, payment card information, transaction details, and payment method and confirmation.
• Account information: username, password, security questions, preferences, and settings.
• Transaction information: items viewed, added to cart, added to wishlist, purchased, returned, exchanged, or canceled, and past transactions.
• Your communications with us: information included in your correspondence, such as with customer support.
• Device information: device, browser, network connection, IP address, and other unique identifiers.
• Usage information: how and when you access and interact with the Services.

• Directly from you: account creation, use of the Services, interactions with us.
• Automatically via the Services: from your device, notably via cookies and similar technologies.
• From our service providers: when they implement certain technologies or process your data on our behalf.
• From our partners or other third parties.

• Provide, tailor, and improve the Services: fulfill our contract, process payments, orders, returns, and exchanges, manage your account, organize shipments, enable review posting, and recommend relevant products.
• Marketing and advertising: send you promotional communications via email, SMS, or mail, and show you online advertisements based on your purchases and activity on the Services.
• Security and fraud prevention: authenticate your account, secure payments, and detect and address any fraudulent or malicious activity. You are responsible for the confidentiality of your login details: do not share them with anyone.
• Communicate with you: customer service, responding to your inquiries, and following up on our business relationship.
• Legal reasons: compliance with the law, responding to legal processes and requests from authorities, defending our rights, and enforcing our terms.

For legitimate reasons and in accordance with this policy, including:

• to Shopify and service providers acting on our behalf (IT, payment, analytics, customer service, cloud storage, preparation, and shipping);
• to our business and marketing partners, for example for personalized advertising via Shopify; depending on your place of residence, you may request not to share your information for this purpose;
• when you request or consent to it, for example for shipping or via social media widgets;
• to our affiliates and within our group of companies;
• as part of a business transaction (merger, bankruptcy), to comply with a legal obligation, enforce our terms, or protect our rights and those of our users.

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. The information you submit may be shared with Shopify and third parties located in other countries. For certain enhanced features, Shopify acts as a data controller. To learn more, see the Shopify Consumer Privacy Policy; you can exercise certain rights via the Shopify Privacy Portal.

The Services may contain links to third-party sites that we do not control. We recommend that you consult their privacy policies and terms of use; we are not responsible for their privacy, security, or the accuracy of their information. Information you share in public spaces, including on social media, may be visible to other users. The inclusion of a link does not imply any endorsement on our part.

The Services are not intended for children, and we do not knowingly collect personal information about individuals who have not reached the age of majority. If you are the parent or guardian of a child who has provided us with their information, please contact us to request its deletion. We are not aware of "sharing" or "selling" the personal information of individuals under the age of 16.

No security measure is perfect or infallible, and any transmitted information may not be secure during transit: do not use insecure channels to send us sensitive information.

The duration for which we retain your data depends on factors such as account management, the provision of the Services, our legal obligations, and the resolution of disputes.

Depending on your place of residence, you may have the following rights, which are not absolute:

• Right of access to the information we hold about you;
• Right to erasure of this information;
• Right to rectification of inaccurate information;
• Right to portability: receive a copy of your data and request its transfer to a third party;
• Management of your preferences: unsubscribe from our promotional emails at any time (emails related to your orders will still be sent).

If you reside in the UK or the European Economic Area, you may also object to the processing or request its limitation, and withdraw your consent at any time, without affecting the lawfulness of previous processing.

To exercise these rights, write to us at contact@magiclear.fr. We will not penalize you for exercising them. We may need to verify your identity, and an agent may act on your behalf upon proof of authorization. More information at privacy.shopify.com/fr.

For any complaint regarding the processing of your data, please contact us using the details below. You can also lodge a complaint with the competent data protection authority; for the EEA, a list of authorities is available here.

We may transfer, store, and process your information outside of your country of residence. For transfers outside the EEA or the UK, we rely on recognized mechanisms, such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country that offers an adequate level of protection.

We may update this policy at any time for operational, legal, or regulatory reasons. The revised version is posted on this site with a new "Last updated" date.

For any questions about our privacy practices or to exercise your rights: contact@magiclear.fr, +33 (0) 7 83 31 99 09, or by mail to SwissSkyn SAS, 3 rue Arago, 92800 Puteaux, France. We are the data controller for your personal information within the meaning of applicable law.